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Before filling out this form, please read these top frequently asked questions to see if your question is already answered.

Also, check out our topic specific FAQs.

Thank you for contacting us. Walmart.org, through the combined philanthropic efforts of Walmart and the Walmart Foundation, aims to create opportunities for people to live better every day. Generally, our funding is limited to organizations recognized as public charities and currently listed in the IRS Current State Master File, as well as public charity equivalents, such as units of governments. You can visit our website to view Grant Eligibility Guide. Due to the funding guidelines under which we function, we are unable to directly fund or donate to individuals.Each of our programs requires different kinds of applications. The four different applications and the programs associated with them are as follows:

  1. Open Applications
    1. Our Local Community Grant program provides funding to U.S. organizations from their local Walmart, Neighborhood Markets, Distribution Centers and Sam's Club facilities.
    2. The Northwest Arkansas Giving program funds the programs of organizations that enhance the Northwest Arkansas community.
  2. Concept Notes are accepted for the Healthier Food for All program.
  3. Requests for Proposals (RFPs) are occasionally sought out for many of our programs. Please visit our website regularly to check for updates.
  4. Applications for the rest of our programs are by invitation only. Unsolicited proposals are not accepted, and invitations are not given by request.

Please refer to our FAQs for additional information.Additionally, we offer Walmart Spark Good which brings a full suite of charitable resources together in one place for nonprofits on Walmart.com. It also makes it easy for individuals to discover nonprofits to support directly. By registering as a nonprofit partner, organizations may apply for a community grant or benefit from programs such as Round-up, Registry, Space Request, Associate Giving, and Volunteerism.

For technical assistance during any of the above grant application processes, please select "Need Support?" at the bottom of the page while logged into CyberGrants.

Below are common Spark Good tech or process issues and how to troubleshoot them. For all other grant programs, reach out to your program officer.

  • Updating an organization's address in CyberGrants: Use the FrontDoor Support Request Form, an online form to submit for assistance with FrontDoor
  • Updating your organization's primary owner email address: Please email frontdoor@cybergrants.com
  • Locating who is the primary owner or secondary users in FrontDoor: Log into your FrontDoor account, and click "Organizations" or "Users" in the side menu bar. The primary owner will have a star next to their name.
  • Tech support for the CyberGrants system: Please select "Need Support?" at the bottom of the webpage while logged into CyberGrants or email cgsupport@cybergrants.com.

Below is a list of common check issues and how to troubleshoot them:

Check process:

  • Local Community Grant checks will be mailed directly to the address listed in the Payee Details address listed in the CyberGrants FrontDoor profile. Please allow four to six weeks for delivery.
  • Walmart only offers the "Check" option (physical check to be mailed). We currently do not offer digital or direct deposit payment for checks.

Address change request:

  • To update your organization’s address in the CyberGrants system: Use the FrontDoor Support Request Form, an online form to submit for assistance with FrontDoor. Once the address information is corrected, please reach out to the facility manager at the facility that approved the grant to submit a void/reissue request.

Missing check:

  • Please allow four to six weeks for check delivery.
  • If the grant was approved more than six weeks ago and your organization has yet to receive the check, please reach out to the facility manager at the facility that approved the grant and request that they submit a void/reissue request.

Status updates vary from grant program to program.

  • Local Community Grant Program:
    • You can access your application here to check on the status of it.
    • You will receive an email notification as soon as the application has been submitted and once funding decisions have been made. Please allow up to 60 days for your application to be reviewed.
  • All other grant programs: Log into CyberGrants using the same link and invitation code you used when applying. Your CyberGrants profile page will show an overview of all applications submitted to date. If you have additional questions, please reach out to your program officer.

If you are a non-profit organization:

  • Organizations may request one-time product/gift card donations at their local Walmart or Sam's Club facility. Management teams review applications and have the decision-making power on who to fund.
  • Product discounts: we do not currently offer discounts at Walmart.com, but organizations are invited to join Spark Good and set up a Registry on Walmart.com, which allows customers to purchase registry items to be donated to the non-profit organization. Or take advantage of the other programs, such as Round Up or Space Tool. Visit https://www.walmart.com/nonprofits for more information.

If you are an individual:

  • Unfortunately, due to the funding guidelines under which the Walmart Foundation functions, we are unable to directly fund or donate to individuals. Generally, funding and donations are limited to organizations recognized as public charities and currently listed in the IRS Current State Master File.
  • While we're unable to directly help you, some of the organizations that we support are designed to do just that, Consider reaching out to our local United Way (800) 892-2757 or the Salvation Army (800) SAL-ARMY chapter.

Walmart Spark Good brings a full suite of charitable resources together in one place for nonprofits on Walmart.com. It also makes it easy for individuals to discover nonprofits to support directly themselves. To access Spark Good programs, you will need to create a nonprofit portal account with Walmart.com. Kindly note that access to the portal is currently only available for 501(c)(3) organizations. Please visit https://www.walmart.com/nonprofits for more information.Follow these steps:

  1. Become a FrontDoor verified nonprofit by clicking this link. This may take a few days for verification approval.
  2. Create a Walmart.com account (using the same email address as the one you used in FrontDoor).
  3. After you have created a Walmart.com account, visit www.walmart.com/nonprofits. Click "Access Spark Good". It will prompt you to log in to your Walmart account that you created. Select your organization type.
  4. After you log in, you should see your organization account pop up. Click on it to continue to the portal page.
  5. Once you are in the portal, you can engage with any of our Spark Good resources (enroll your org. in Round up, set up registries, request for space in front of stores for fundraising/community awareness, apply for grants).

For more information, you can refer to step-by-step guides to get started with any of these programs.

Thank you for contacting us. We apologize for the difficulties you have experienced and want to help you receive assistance from the appropriate team. You have reached the Walmart.org team which includes both Walmart and Sam's Club corporate giving and the Walmart Foundation. Please contact our Customer Care Center at www.walmart.com/help or 1-800-WAL-MART to give feedback and fix any issue with your customer experience.

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